Shipping policy

Where’s my package:

Momentum is run by a small team and we ship all orders out in 24 business hours Monday - Friday. Your tracking link will update as soon as your package is picked up by USPS, UPS or DHL. 

If your order hasn't shipped in 2 business days Monday - Friday, there's likely a problem with your shipping address, please check your spam folder and if you don't see a email from our team please email 

Where's my order confirmation?

Did you place the order with a different email than your primary? Did you check your spam folder? Maybe you fat fingered it and misspelled it. If you still can't find it, please email us at momentumus2023@gmail.com with (Order #, No Confirmation Email) please allow our team 24 business hours to respond Monday - Friday.

Wrong item delivered or missing item(s):

If we sent you the wrong order or forgot to put items in your order, please email momentumus2023@gmail.com with pictures of the packing slip and item. We will send the correct order out to you after confirming.